LC 00349: verschil tussen versies

Versie van 2 dec 2020 12:07

The implementation process is a catch-all term for all kind of activities that are going on in society. Depending on the context looked at this includes projects, movements and grass-root initiatives. This is the place where experiences happen, where new solutions for wicked problems are initiated and put to practice. All activities in the implementation process have one thing in common, and that is being of relevance for society. This implies that all stakeholders concerned with the specific issue should be involved, including citizens, government, organizations, and companies. These are all members of society who can voice their concerns. However, there are parties, such as vulnerable individuals, oppressed groups, and nature, that can hardly express themselves or not at all, and their concerns should be taken into consideration as well.

The implementation process is seen as the place where mutual understanding should be reached: gaining a wider understanding of the situation at stake and the worldview’s of all stakeholders involved. The implementation process should give room for explication, for interpretation and reinterpretation, for truly understanding what is going on and finding room for change within the context of the ruling assessment framework. By gaining insight into worldviews the implementation process also provides the first step towards shared meaning, as meaning is, often implicitly, part of worldviews.

Awareness – trust - connectedness

Within the implementation process we try to bring about change and keep things moving, for example by social innovation projects. When dealing with a complex issue within the implementation process it is important to gain mutual understanding of this problematic situation. This raises awareness amongst those involved. And by really understanding each other’s position, it makes trust possible, and hopefully, it eventually leads to connectedness. As true connectedness is needed to gain new insights and find new room for change. Trust and connectedness are not abstract, rational concepts. On the contrary, they can only be lived through on a personal level in the context of an implementation process. Trust and connectedness must be experienced to grow.

Assessment framework

An important notion in the ST process in general, but also specifically in the implementation process, is the assessment framework. All that happens in society is influenced by an ever present, but mostly invisible, assessment framework. This framework should reflect the ideas on what we as society believe is the right thing to do. It should reflect our social, cultural and ethical principles (as mentioned in the ST process). It portrays what we value most and how we ought to behave in generally accepted ways. It stems from our history, our traditions and experiences. As such it represents our cultural identity. It is not static but evolves over time. The framework should ensure an equal playing field for all involved by providing the rules of engagement.

It might seem an abstract notion but part of it is translated, mainly by government institutions, into concrete policies, rules and regulations that influence our daily lives. They regulate our activities and set the boundaries from which we can operate. This part of the framework is clearly visible.

Example: the last couple of years an intense debate has been going on the role of “black Peter” within the Dutch Saint Nicholas celebration. Over time, the way black Pete is perceived has been, and still is, changing. What used to be generally accepted, now no longer is. The Dutch cultural identity is slowly changing with regards to “black Peter”. While national government, until now, has not taken an outspoken stance nor has laid down specific rules or legislations with regard to “black Peter”, local governments are doing so. Local Saint Nicholas organizations, responsible for the public events with regard to the Saint Nicholas celebration, are mainly subsidized by municipalities. Local governments are now taking a stance and this is translated in specific conditions for these subsidies. Some municipalities for example have demanded all “black Peter” figures to be eliminated from public activities, replacing them for “multi colored Peter figures”. Others have decided on a more “phased approach” in which a period of a couple of years will be used to slowly move from an all

“black Peter” situation, through a mix of “black Peter figures” and “multi colored Peter figures”, towards a situation without “black Pete figures”.

The assessment framework should not be seen as something negative, e.g. an outside system that rules our behavior and that we cannot influence. It should be based on our shared meaning of what we as society stand for, and thereby guarantee that what we do, is also in line with what we agreed upon. And as such, it should be the result of a democratic process in which we together have determined what our cultural identity is and what the assessment framework should express. In practice, however, this often is not (yet) the case. The framework is hard to grasp. The framework itself is not present in any tangible form, but disguised in policy papers and strategic/operational outline documents that often do not refer fundamentally to our reason of being, that is, our cultural identity. These papers and documents make it difficult to see which worldviews are behind them, what possibilities they offers, what room for change they contain. And at the same time it often also is not visible which worldviews the framework does not contain or what limitations it brings across.

The assessment framework is, or should be, the outcome of a democratic and strategic process. These two processes are influenced by our experiences obtained from implementation processes and reflections on them. So, we act within the confines of the assessment framework, but the framework is subject to change due to a critical assessment of the framework itself. To put it differently, the assessment framework is continuously validated and adapted accordingly by asking whether we are still doing the right things collectively or not.

Mutual understanding

The execution of an implementation process takes place within the context of the assessment framework. This provides the setting for accommodation of worldviews. The implementation process offers the chance to engage in an open dialogue in order to gain insights in both the worldviews of individual stakeholders as well as the more overarching assessment framework that influences the situation at stake. A process of reflection, of interpretation and reinterpretation, helps to reach this understanding. When understanding worldviews as well as the assessment framework that is based upon these worldviews, it will be possible to see new options for change within the existing framework. Often more room for change will be found than previously expected. And solutions that are both culturally feasible as well as arguably desirable (as they are in line with our cultural identity) can be implemented. In some cases, however, it will turn out that the framework does no longer represent what we together think is right and forms a barrier itself for sustainable change. Then, an additional process must start in which the goal is to find (new) shared meaning, which is part of the reflection process.

Triple stroke

An implementation process should preferably yield a triple stroke:

· making progress in a problematic situation in the sense that mutual understanding is obtained, and if possible, ways are found to take action;

· acquiring new skills by all involved, on how to facilitate change in processes with multiple stakeholders dealing with wicked problems;

· learning lessons from the experiences gained in the implementation process about cultural identity.

This is quite some list. Initially, skilled facilitators of change can help managing this, in essence, group learning process. Facilitators of change are supposed to be independent, and therefore can be trusted by all stakeholders. The government could fulfill the role of facilitator of change. After all, the government serves in the interest of society. Unfortunately, this point has not been reached yet because the government is looked upon with suspicion, partly caused by potentially conflicting tasks such as stimulating new initiatives and policy enforcement, and partly because of the inherent misbalance in power between the government and a civilian. As long as the government is seen as an outside party of society rather than an insider having distinct roles, rights and obligations, the government is not in a position to facilitate implementation processes. The government is a powerful institution, but it should not abuse its powers (or is perceived as doing so), and play by the rules set out in the assessment framework to evolve into a well-respected and trustworthy member of society. Implementation processes provide opportunities to do so.

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Lees hiervoor:
Social Innovation Process
Lees hierna:
Reflection Process

@@ Regel 1: / Regel 1: @@
-The implementation process is a catch-all term for all kind of activities that are going on in society, including projects, movements and grass-root initiatives. They all have one thing in common, and that is being of relevance for society. This implies that all stakeholders should be involved, including citizens, government, organizations, and companies. These are all members of society who can voice their concerns. However, there are parties, such as vulnerable individuals, oppressed groups, and nature, that can hardly express themselves or not at all, and their concerns should be taken into consideration as well. To this end, the implementation processes are taken place within the confines of the assessment framework.
+The implementation process is a catch-all term for all kind of activities that are going on in society. Depending on the context looked at this includes projects, movements and grass-root initiatives. This is the place where experiences happen, where new solutions for wicked problems are initiated and put to practice. All activities in the implementation process have one thing in common, and that is being of relevance for society. This implies that all stakeholders concerned with the specific issue should be involved, including citizens, government, organizations, and companies. These are all members of society who can voice their concerns. However, there are parties, such as vulnerable individuals, oppressed groups, and nature, that can hardly express themselves or not at all, and their concerns should be taken into consideration as well.
-The assessment framework is comprised of guiding principles, considerations, and rights and obligations. They ensure an equal playing field for all involved by providing the rules of engagement. As such, the assessment framework reflects our cultural identity by expressing in a very practical way what we value and how we ought to behave in generally accepted ways. (On a meta-level, playing by the rules should be part of our cultural identity. And generally speaking, most people stick to this principle, although some people have only an eye on their own concerns. By including the “play by the rules” principle in the assessment framework, the majority has the power to disqualify such self-interest, with the side note that power abuse by those in real power is hard to rule out.)
+The implementation process is seen as the place where mutual understanding should be reached: gaining a wider understanding of the situation at stake and the worldview’s of all stakeholders involved. The implementation process should give room for explication, for interpretation and reinterpretation, for truly understanding what is going on and finding room for change within the context of the ruling assessment framework. By gaining insight into worldviews the implementation process also provides the first step towards shared meaning, as meaning is, often implicitly, part of worldviews.
-''Acceptabel niveau van leven in relatie tot sociale en fysieke omgeving.''
+'''Awareness – trust - connectedness'''
-''Een paar concrete voorbeelden hier:''
+Within the implementation process we try to bring about change and keep things moving, for example by social innovation projects. When dealing with a complex issue within the implementation process it is important to gain mutual understanding of this problematic situation. This raises awareness amongst those involved. And by really understanding each other’s position, it makes trust possible, and hopefully, it eventually leads to connectedness. As true connectedness is needed to gain new insights and find new room for change. Trust and connectedness are not abstract, rational concepts. On the contrary, they can only be lived through on a personal level in the context of an implementation process. Trust and connectedness must be experienced to grow.
-* The well-being of a person in relation with his or hers social and physical environment is central.
-* A common interest supersedes an individual interest.
-* Play by the rules!
-The assessment framework is the outcome of a democratic and strategic process. These two processes are influenced by our experiences obtained from implementation processes and reflections on them. So, we act within the confines of the assessment framework, but the framework is subject to change due to a critical assessment of the framework itself. To put it differently, the assessment framework is continuously validated and adapted accordingly by asking whether we are still doing the right things collectively or not.
-An implementation processes can be shaped in such a way that it befits the situation at hand, but preferable an EMM process should be deployed.  EMM is a methodology (see …), and as such, it is open to incorporate specific methods and techniques. The important thing to realize is that EMM is about gaining mutual understanding of a problematic situation. This raises awareness amongst those involved. And by really understanding each other’s position, it makes trust possible, and hopefully, it eventually leads to connectedness. Trust and connectedness are not abstract, rational concepts. On the contrary, they can only be lived through on a personal level in the context of an implementation process. Trust and connectedness must be experienced to grow.
+'''Assessment framework'''
-{{Include lesson learned|Lesson learned=LL 00022|Description=Stakeholders' worldviews may differ.|Reference=LC 000346}}
+An important notion in the ST process in general, but also specifically in the implementation process, is the assessment framework. All that happens in society is influenced by an ever present, but mostly invisible, assessment framework. This framework should reflect the ideas on what we as society believe is the right thing to do. It should reflect our social, cultural and ethical principles (as mentioned in the ST process). It portrays what we value most and how we ought to behave in generally accepted ways. It stems from our history, our traditions and experiences. As such it represents our cultural identity. It is not static but evolves over time. The framework should ensure an equal playing field for all involved by providing the rules of engagement.
-{{Include lesson learned|Lesson learned=LL 00030|Description=Stakeholders' worldviews may differ.|Reference=LC 000346}}
-{{Include lesson learned|Lesson learned=LL 00028|Description=Stakeholders' worldviews may differ.|Reference=LC 000346}}
-The execution of an implementation process takes place within the context of the assessment framework. This provides the setting for accommodation of worldviews (see SSM). Nevertheless, the assessment framework may fell short to be decisive in all cases. However, this should be seen an asset rather than a deficiency. That is to say, there should be room for disagreement in order, among other things, to voice differences in opinion and to encourage innovation, although this effectively may stall an implementation process. In that case, the ST process provides the means to reassess the assessment framework.
+It might seem an abstract notion but part of it is translated, mainly by government institutions, into concrete policies, rules and regulations that influence our daily lives. They regulate our activities and set the boundaries from which we can operate. This part of the framework is clearly visible.
-{{Include lesson learned|Lesson learned=LL 00020|Description=Stakeholders' worldviews may differ.|Reference=LC 000346}}
+''Example: the last couple of years an intense debate has been going on the role of “black Peter” within the Dutch Saint Nicholas celebration. Over time, the way black Pete is perceived has been, and still is, changing. What used to be generally accepted, now no longer is. The Dutch cultural identity is slowly changing with regards to “black Peter”. While national government, until now, has not taken an outspoken stance nor has laid down specific rules or legislations with regard to “black Peter”, local governments are doing so. Local Saint Nicholas organizations, responsible for the public events with regard to the Saint Nicholas celebration, are mainly subsidized by municipalities. Local governments are now taking a stance and this is translated in specific conditions for these subsidies. Some municipalities for example have demanded all “black Peter” figures to be eliminated from public  activities, replacing them for “multi colored Peter figures”. Others have decided on a more “phased approach” in which a period of a couple of years will be used to slowly move from an all''
-{{Include lesson learned|Lesson learned=LL 00019|Description=Stakeholders' worldviews may differ.|Reference=LC 000346}}
+''“black Peter” situation, through a mix of “black Peter figures” and “multi colored Peter figures”, towards a situation without “black Pete figures”.''
+The assessment framework should not be seen as something negative, e.g. an outside system that rules our behavior and that we cannot influence. It should be based on our shared meaning of what we as society stand for, and thereby guarantee that what we do, is also in line with what we agreed upon. And as such, it should be the result of a democratic process in which we together have determined what our cultural identity is and what the assessment framework should express. In practice, however, this often is not (yet) the case. The framework is hard to grasp. The framework itself is not present in any tangible form, but disguised in policy papers and strategic/operational outline documents that often do not refer fundamentally to our reason of being, that is, our cultural identity. These papers and documents make it difficult to see which worldviews are behind them, what possibilities they offers, what room for change they contain. And at the same time it often also is not visible which worldviews the framework does not contain or what limitations it brings across.
+The assessment framework is, or should be, the outcome of a democratic and strategic process. These two processes are influenced by our experiences obtained from implementation processes and reflections on them. So, we act within the confines of the assessment framework, but the framework is subject to change due to a critical assessment of the framework itself. To put it differently, the assessment framework is continuously validated and adapted accordingly by asking whether we are still doing the right things collectively or not.
+'''Mutual understanding'''
+The execution of an implementation process takes place within the context of the assessment framework. This provides the setting for accommodation of worldviews. The implementation process offers the chance to engage in an open dialogue in order to gain insights in both the worldviews of individual stakeholders as well as the more overarching assessment framework that influences the situation at stake. A process of reflection, of interpretation and reinterpretation, helps to reach this understanding. When understanding worldviews as well as the assessment framework that is based upon these worldviews, it will be possible to see new options for change within the existing framework. Often more room for change will be found than previously expected. And solutions that are both culturally feasible as well as arguably desirable (as they are in line with our cultural identity) can be implemented. In some cases, however, it will turn out that the framework does no longer represent what we together think is right and forms a barrier itself for sustainable change. Then, an additional process must start in which the goal is to find (new) shared meaning, which is part of the reflection process.
+'''Triple stroke'''
 An implementation process should preferably yield a triple stroke:
-* making progress in a problematic situation in the sense that a mutual understanding is obtained, and if possible, ways are found to take action;
-* acquiring new skills by all involved, in particular systems thinking as practiced in EMM and ST;
-* learning lessons from the experiences gained in the implementation process about cultural identity.
-This is quite a list. Initially, skilled facilitators of change can help managing this, in essence, group learning process. Facilitators of change are supposed to be independent, and therefore can be trusted by all stakeholders. The government could fulfill the role of facilitator of change. After all, the government serves in the interest of society. Unfortunately, this point has not been reached yet because the government is looked upon with suspicion, partly caused by potentially conflicting tasks such as stimulating new initiatives and policy enforcement, and partly because of the inherent imbalance in power between the government and a civilian. As long as the government is seen as an outside party of society rather than an insider having distinct roles, rights and obligations, the government is not in a position to facilitate implementation processes. The government is a powerful institution, but it should not abuse its powers (or is perceived as doing so), and play by the rules set out in the assessment framework to evolve into a well-respected and trustworthy member of society. Implementation processes provide opportunities to do so.
-''Minor Fit for the Future als voorbeeld gebruiken.''
+·      making progress in a problematic situation in the sense that mutual understanding is obtained, and if possible, ways are found to take action;
+·      acquiring new skills by all involved, on how to facilitate change in processes with multiple stakeholders dealing with wicked problems;
+·      learning lessons from the experiences gained in the implementation process about cultural identity.
+This is quite some list. Initially, skilled facilitators of change can help managing this, in essence, group learning process. Facilitators of change are supposed to be independent, and therefore can be trusted by all stakeholders. The government could fulfill the role of facilitator of change. After all, the government serves in the interest of society. Unfortunately, this point has not been reached yet because the government is looked upon with suspicion, partly caused by potentially conflicting tasks such as stimulating new initiatives and policy enforcement, and partly because of the inherent misbalance in power between the government and a civilian. As long as the government is seen as an outside party of society rather than an insider having distinct roles, rights and obligations, the government is not in a position to facilitate implementation processes. The government is a powerful institution, but it should not abuse its powers (or is perceived as doing so), and play by the rules set out in the assessment framework to evolve into a well-respected and trustworthy member of society. Implementation processes provide opportunities to do so.
 <accesscontrol>Access:We got to move</accesscontrol>
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